Shipping policy

At Caffeine Machines, we’re committed to making sure your order arrives safely and on time - whether you’re based in Australia or overseas.

Shipping Within Australia
We ship Australia-wide using reliable courier services. Most orders are dispatched within 1-3 business days, and delivery typically takes between 2-10 business days, depending on your location.

Shipping costs are calculated at checkout based on the size, weight, and delivery address of your order. You’ll receive tracking details once your order has been shipped.

If no one is available at the delivery address, couriers may leave your parcel in a safe place (Authority to Leave) unless you specify otherwise.

Delays & Delivery Issues
While we do our best to meet estimated delivery timeframes, delays can occasionally occur due to factors beyond our control (e.g. courier delays, weather events, customs hold-ups).

If your order is late, damaged, or missing, please contact us so we can investigate and resolve the issue promptly.